eChartbook

Aim

The Clinical Excellence Commission (CEC)’s eChartbook is an interactive web-based tool providing a curated, accurate and timely view with expert commentary providing an overview of the state of knowledge in relation to quality and safety of health services in NSW. It aims to be a key resource for driving change within the NSW health system. It focuses particularly on CEC’s on Projects and Programs.

Benefits

The eChartbook is designed for use by clinicians, local health district (LHD) health professionals and other interest groups. It also provides information for the public about safety and quality issues and is written in a publicly-accessible style. The eCharbook presents more timely data through the use of dynamic charts, updated in real time

Summary

eChartbook logoThe current eChartbook redesign builds on the success of the previous paper-based publication series: The Chartbook. The four print editions of The Chartbook were well-received by the health system. However, the changing context and culture of health data reporting, both in terms of volume of data and in terms of reporting tools available, required a more modernised approach. In response, the Clinical Excellence Commission (CEC) transitioned The Chartbook product to be more relevant in a contemporary data-rich health environment by refocussing chiefly on the CEC‘s own programs and projects. The current eCharbook portal presents more timely data through the use of dynamic charts, updated in real time. The static views of other charts are regularly updated to be as close to real time as possible.

Background

The Chartbook on ‘Safety and Quality in Healthcare in NSW is a key initiative of the CEC in the presentation of clinical indicators in a variety of specific specialty areas. The Chartbook program commenced on 2007, since then the CEC has published four print editions (Chartbook 2007, 2008, 2009 and 2010). The print editions were well-received by the health system. However, the changing context of health data reporting, both in terms of volume of data and in terms of reporting tools available, required a fresh approach. So in 2013, based on the success of the previous paper-based publication series CEC redesigned and launched a web-based eChartbook portal. The eChartbook portal is an interactive web-based tool providing an overview of the state of knowledge of the quality of healthcare services in NSW, designed for use by clinicians and other interest groups. Its aim is to be a key resource for driving change with the NSW health system. The redesigned eChartbook portal has been made more relevant in a contemporary data-rich context by refocussing on the CEC’s own programs and projects. The eChartbook portal presents more timely data through the use of dynamic charts, updated in real time. The timeliness of data presented through portal enables clinicians to rapidly respond to new trends and developments.

The eChartbook portal differentiates itself from other reports/publications containing health indicators by presenting detailed commentary (under the headings: ‘Why is this important?’, ‘Findings’, ‘Implications’ and ‘What we don’t know’) and unique indicators. Commentary is drafted by a health policy expert and reviewed by a clinical expert. Its standardised format makes year-on-year comparisons easy and valid, and enables identification and monitoring of trends over time. Indicators are mostly presented by LHDs (previously reported at former area health service level).

Additional Benefits of the eChartbook Portal

  • web-based portal which is capable of linking to other program resources and best practice resources
  • LHD authorities/other health organisations can easily download their program related output and utilise these resources in more timely manner.

Users are able to integrate longer trend time-series with live data feeds. Provision of email and social media tools facilitates feedback and interaction with clinicians and other users about the indicators.

Partnerships

Pillar agencies involved in the program:

  • Agency for Clinical Innovation
  • Bureau of Health Information

Other partners involved in the program:

  • NSW Ministry of Health
  • NSW Ambulance Services
  • NSW Centre for Aboriginal Health Research
  • Chief Executives and Boards of NSW LHDs/Specialty Networks
  • Clinicians, principally through the DCGs

Key Dates

  • The eChartbook portal was launched in November 2013 with selected CEC program related indicators
  • The portal has been updated quarterly since its launch
  • The existing indicators have been updated when new data become available
  • New indicators have been developed and included
  • More charts are being converted to dynamic view so the data are closer to real time

Pilot Sites

The eChartbook is an interactive web-based tool which does not directly involve with any specific site or LHD. It is administered from the CEC’s office by CEC staff. However, prior to launch (launched in November 2013), a series of presentations were given to Pillars, LHDs, DCGs and facilities.

Implementation Sites

The eChartbook portal has been located on the CEC website since its launch in November 2013. It is managed, continuously maintained and updated quarterly by CEC.

Evaluation

The eChartbook is continually adapted based on feedback, comments and suggestions received from Pillars/LHD/DCG, clinicians, healthcare workers in various health sectors, the Program areas of CEC and the eChartbook Advisory Committee Group. Web statistics collected on the portal are part of the evaluation process.

Further Details

Visit the eChartbook Portal:

Contact

André Jenkins
Director, Information Management
echartbook@cec.health.nsw.gov.au
02 9269 5501

Page Top | Added: 18 February 2015 | Last modified: 23 March 2015